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Privacy and Cookie Policy

Effective Date: January 20, 2025

This Privacy and Cookie Policy (“Policy”) describes how Xtreme Bookings LLC (“XtremeBookings,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you access or use our website, mobile applications, and related services (collectively, the “Platform”).

By using the Platform, you agree to the terms of this Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information:

Information You Provide:

  • Account details: Name, email address, phone number, password

  • Booking information: Activity preferences, dates, payment method, and special requests

  • Communication data: Messages sent through the Platform, inquiries, and reviews

Automatically Collected Information:

  • Device and usage data: IP address, browser type, operating system, device information, language preferences

  • Cookies and tracking technologies: We use cookies and similar tools to enhance user experience, analyze traffic, and serve personalized content (see Section 5).

Information from Third Parties:

  • We may receive information from third-party providers, partners, or payment processors to facilitate services or comply with legal obligations.

2. How We Use Your Information

We use your information to:

  • Provide and manage bookings and user accounts

  • Personalize user experience and recommendations

  • Communicate with you, including customer support

  • Analyze trends, monitor performance, and improve the Platform

  • Comply with legal obligations and enforce our Terms of Use

  • Detect and prevent fraud, abuse, and security incidents

3. Sharing Your Information

We may share your personal information with the following parties, only as necessary to operate our platform and provide our services:

  • Adventure providers – to fulfill your bookings and deliver the experiences you’ve selected.

  • Payment processors – to securely process payments and handle related financial transactions.

  • Third-party service providers – who help operate our platform, including IT infrastructure, data analytics, customer support, and other operational needs.

  • Advertising and analytics partners – to help us measure website performance, personalize content, and deliver relevant promotions or advertisements.

  • Legal authorities or regulators – if required by law, legal process, or to protect our rights, users, or the public.

We do not sell your personal data to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes providing services, complying with legal, accounting, and regulatory requirements, resolving disputes, and enforcing our Terms of Use.

In some cases, we may retain limited information to detect or prevent fraud, maintain platform security, or support ongoing business operations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on XtremeBookings.com. These tools help us:

  • Authenticate users and maintain secure sessions

  • Remember your preferences and language settings

  • Analyze website traffic and user interaction patterns

  • Deliver personalized content and relevant advertisements (when applicable)

Some cookies are set by us, while others may be placed by third parties such as Google Analytics or advertising partners. These third parties may collect information about your activity across the internet and over time.

You can manage or disable cookies through your browser settings. To limit third-party tracking, you may also use tools like the Network Advertising Initiative’s Consumer Opt-Out or Google Ad Settings.

6. Data Security

We take the protection of your personal information seriously. XtremeBookings.com implements a range of technical and organizational safeguards—including encryption, firewalls, secure servers, and access controls—to help prevent unauthorized access, use, or disclosure of your data.

While we strive to protect your information, no online platform can guarantee absolute security. In the unlikely event of a data breach, we will promptly notify affected users and any applicable regulatory authorities in accordance with legal requirements.

7. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the right to:

  • Access the personal information we hold about you

  • Correct or update inaccurate or incomplete data

  • Delete your personal data, subject to legal obligations

  • Object to or restrict how we process your information

  • Withdraw consent where processing is based on your consent

  • Lodge a complaint with a relevant data protection authority if you believe your rights have been violated

To exercise any of these rights, you can contact us at [email protected]. We will respond to your request in accordance with applicable laws.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, disclose, or sell

  • Request deletion of your personal data

  • Opt out of the sale or sharing of personal data (note: we do not sell personal data)

  • Designate an authorized agent to make requests on your behalf

To exercise any of these rights, please contact us at [email protected].

8. International Transfers

Your information may be transferred and stored in countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place when transferring data internationally, such as standard contractual clauses or other legal mechanisms.

9. Children’s Privacy

The platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13 without verified parental consent, we will take appropriate steps to delete the information promptly.

10. Automated Decision-Making and Profiling

We may use limited profiling to enhance the user experience, such as recommending activities based on past bookings or preferences. However, we do not use automated decision-making that produces legal or similarly significant effects without human review.

11. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Effective Date” above and notify you of significant changes. Your continued use of the Platform constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions or concerns about this Privacy and Cookie Policy or if you decide to delete your log in, contact us at:

Xtreme Bookings LLC
Email: [email protected]